bd90's Privacy Policy
Your personal information is our most important asset. This policy gives you the complete picture of how bd90 collects, uses, and keeps your data safe.
1 Introduction & Scope of Policy
bd90 (referred to herein as "we", "us", or "the platform") is a secure and reliable online gaming platform serving players in Bangladesh. We place the highest priority on our users' privacy and are committed to protecting your personal information.
This privacy policy explains in detail how the information collected from you while using the bd90 website and related services is processed, stored, and kept secure. By registering on our platform, you consent to all the terms of this policy.
This policy applies to all bd90 services, including sports betting, live casino, slot games, fishing games, and other gaming products. We reserve the right to update this policy from time to time and will make reasonable efforts to notify you of any significant changes.
2 Information We Collect
Personally Identifiable Information
We may collect the following information during account creation and while you use our services:
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for identity verification)
- Residential address
- Occupation and income details (where required)
Financial & Transaction Information
We collect the following information to process deposits and withdrawals:
- bKash, Nagad, or Rocket account number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information
When you visit our website, the following information may be collected automatically:
- IP address and device type
- Browser and operating system information
- Cookie and session data
- Time spent on the site and list of pages visited
- Referral source (where you came from before reaching our site)
Gaming Activity Information
To improve your gaming experience, we store the following information:
- Play history and list of preferred games
- Bet amounts and outcome records
- Bonus and promotion usage details
- VIP level and points details
- Responsible gaming limit information
3 Purpose of Using Your Information
bd90 uses your information only for legitimate and necessary purposes. The main reasons we use your information are described in detail below:
Account Management
We verify your identity and provide login security to create, manage, and keep your account secure.
Financial Transactions
Your information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to prevent fraud.
Customer Support
Your information is used to provide 24/7 live chat and email support to resolve your issues quickly.
Personalized Experience
Your gaming data is analyzed to provide game recommendations, relevant bonus offers, and special promotions based on your preferences.
Security & Protection
Active monitoring and protective measures are in place to prevent unauthorized access, fraud, and money laundering.
Responsible Gaming
Your information is used to monitor your gaming habits, ensure responsible play limits are maintained, and provide support when needed.
4 Cookies & Tracking Technologies
bd90 uses cookies and similar tracking technologies to ensure a smooth browsing experience. Cookies are small text files stored on your device that help our website remember your preferences.
Types of cookies we use:
- Essential Cookies: Indispensable for the basic functionality of the website. Used to maintain login sessions, manage security tokens, and store your basic preferences.
- Functional Cookies: Used to remember language preferences, display settings, and information from previous sessions, making your experience more personalized.
- Analytics Cookies: Used to measure and analyze site usage. This includes determining the number of page visits, user behavior, and which sections are most popular.
- Security Cookies: Play an active role in preventing unauthorized access and fraud, particularly in detecting multiple failed login attempts.
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the website to not work properly.
5 Sharing Information with Third Parties
bd90 never sells, rents, or shares your personal information with third parties without permission. However, some information may be shared in the following specific circumstances:
Permitted cases for sharing information:
- Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and associated banks.
- Game Software Providers: Only the information required to manage game sessions is shared with providers including Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and others.
- Legal Obligations: Information may be disclosed in accordance with a valid order from a competent court or law enforcement authority.
- Fraud Prevention: Information may be shared with relevant authorities to investigate suspicious activity.
- Business Transfers: In the event of a company merger or acquisition, the new owner will be bound to comply with this policy.
Your information will not be shared with third parties for any reason other than those listed above.
6 Data Security Measures
bd90 uses industry-standard security technology to protect your information. Our security infrastructure ensures that your sensitive data is always protected.
SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
Secure Servers: Data is stored in an encrypted state in secure data centers.
Two-Factor Authentication: An additional verification layer is used for important actions.
Regular Monitoring: 24/7 security monitoring is conducted to detect suspicious activity.
However, it is not possible to guarantee that any data transfer over the internet is completely secure. While we make every effort to provide the highest level of protection, users bear the risk of any data transmission. If you believe your account security has been compromised, contact our support team immediately.
7 Data Retention Period
bd90 retains your personal information only for as long as necessary to provide services and meet legal obligations. The retention periods for different types of information are listed below:
- Account Information: Retained while the account is active and for a specified period after it is closed.
- Transaction Records: Retained long-term to meet financial record-keeping and regulatory requirements.
- Gaming History: Kept for the period required for dispute resolution and responsible gaming monitoring.
- Communication Records: Customer service communication history is retained for a limited period.
- Technical Logs: Stored for a short period for security and troubleshooting purposes.
Once the specified period has ended or the information is no longer needed, we securely delete or anonymize it.
8 Your Rights & Controls
bd90 believes you should have full control over your own information. Under this policy, you enjoy the following rights:
Right to Access Information
You may request to know what information we hold about you. We will provide you with a copy of that information within a reasonable time.
Right to Correct Information
If you believe any of your information is incorrect or incomplete, contact us to have it corrected. We will update it after verification.
Right to Delete Information
In certain circumstances you may request that your information be deleted, though this may not be possible if legal obligations exist.
Right to Opt Out of Marketing Communications
You may request to stop receiving promotional emails or messages at any time. Transaction-related notifications will continue.
To exercise any of the rights listed above, contact our support team. We will respond in a timely manner after verifying your request.
9 Protection of Minors' Information
bd90 is intended for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Our registration process includes an age verification step.
If it comes to our attention that a minor is using our services, we will immediately close the relevant account and delete any collected information. If you become aware that a minor is using bd90, please notify our support team.
10 Policy Changes & Updates
bd90 periodically reviews and updates this privacy policy as needed. If significant changes are made to the policy, we will notify you in the following ways:
- Sending a notification to your registered email address
- Displaying a special notice on the website's main page
- Updating the "Last Updated" date on this page
Your continued use of bd90 after any changes indicates that you have accepted the updated policy. We therefore recommend reviewing this page regularly.
11 Contact Us
If you have any questions, concerns, or information requests regarding this privacy policy, please contact our support team. bd90's support team is available 24/7.
Our support team provides assistance in both Bengali and English. When making a privacy-related request, please include your registered account details so we can act quickly.
Play Safe at bd90
Your information is protected, your experience is secure. Log in to bd90 today and enjoy with confidence.
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